Support
We’re happy to help.
Tell us your device and iOS version and what you were doing, and we’ll get back to you.
Frequently asked questions
Where is my data stored?
Everything you add lives in a database on your own device. StoreBox works without an account, and we never receive a copy of your inventory. See our Privacy Policy for details.
How do the QR labels work?
Each container gets its own code. Print or stick a label on the box, then scan it in the app to jump straight to that container’s contents.
What is the AI photo scan?
It’s an optional feature: take a photo of an open box and StoreBox can suggest the items inside so you don’t have to type each one. It only runs when you ask it to.
Will I lose my data if I get a new phone?
Because your data is stored on the device, use your device’s standard backup and restore to move it to a new phone. Uninstalling the app removes its data, so keep a backup before you do.
How do I delete my data?
Delete any container, item, or photo inside the app at any time, or uninstall the app to remove all of its data from your device.
Still stuck?
Email eric@hexgarage.com and we’ll help you out.